Login Problem

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Login Problem

Click on the questions below for the answer.

1. I have just obtained my new User ID and Password, when should I begin?

2. What if I have not performed my first time login after obtaining my User ID and Password within 60 days from the printed date?

3. What if I have forgotten my User ID?

4.. What if I have forgotten my Password?

5. Is the User ID case sensitive?

6. Is the password case sensitive?

7. What if I have not login for a long time i.e. more than 1 year?

8. What should I do when I encountered error message “Authentication failed: Invalid User ID or Password. Please try again or re-apply for a new User ID.”?

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