How Do UTCs/PRCs Register/ Request for Replacement of User ID/ Password to Access Public Mutual UTC Connect?

UTCs/PRCs may register/ request for replacement of user ID/ password to access UTC Connect via the following methods:

1. New Registration - by new applicants i.e. prospect UTCs:-
   During registration as a UTC, the applicant would complete their details required for sign up of UTC Connect services as it has been incorporated into the UTC’s Application Form.
   
   Once the UTC Connect account has been successfully activated, an email notification with the subject line ‘UTC Connect Access’ from ‘utcconnect@publicmutual.com.my’ will be sent to UTCs/PRCs’ registered email address.
   
   UTC can click on “Click here to register UTC Connect online!” at the login page (www.publicmutualutcconnect.com.my) to perform first time login and also simultaneously set up a new user ID and password.
    

2. Replacement of User ID/ Password - by existing users who had:-
    
   1. Forgotten their User ID and Password – Go to the UTC Connect login page and click on “Click here to reset” link next to “Forgotten your user id and password?” wording.
       
   2. Forgotten their Password – Go to the UTC Connect login page and click on “Click here to reset” link next to “Forgotten your password?” wording.

   
   Alternatively, existing users can also reapply by completing the UTC Connect Application Form available at any Public Mutual branch.