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Privacy Policy

This Site is governed by our Privacy Policy Statement which can be viewed at https://www.publicmutualutcconnect.com.my.

The Unit Trust Consultant's personal information is collected in order to avail the Unit Trust Consultant of the Site and to enable Unit Trust Consultant to enjoy access to other online services offered by Public Mutual Berhad ("Public Mutual"). The Unit Trust Consultant herewith refers to online registrants, or Online Guests who use our online services.


1. SECURITY OF INFORMATION
Public Mutual is committed to using its best endeavours to maintain high computer security standards and procedures in order to ensure that all information provided by the Unit Trust Consultant are secure and confidential at all times. To this end, Public Mutual has in place control systems to ensure security and confidentiality of the Unit Trust Consultant's information at all times. These security standards and procedures shall be maintained notwithstanding that the company-Unit Trust Consultant relationship may have been terminated or otherwise ended. Nevertheless, Public Mutual hereby expressly advises the Unit Trust Consultant that Public Mutual does not have control over the computer, computer software, systems and other incidentals used by the Unit Trust Consultant to access the Site (www.publicmutualutcconnect.com.my) and further that transmission over the Internet cannot be guaranteed, warranted or represented to be absolutely secure.

2. DISCLOSURE OF INFORMATION
In accordance with strict compliance to Guidelines by Securities Commission Malaysia, Personal Data Protection Act 2010 and apart from the sharing of information between authorised persons of Public Mutual such as licensed unit trust consultants, unit trust consultants’ uplines and/or Public Bank Group, Public Mutual will not disclose the Unit Trust Consultant's information to any third party or external organizations without prior consent.
The instances where Public Mutual will disclose the Unit Trust Consultant information are:
a)Where it is required by law, Court Order or is otherwise legally permitted; 
b)
Where such disclosure is required under Order of Court, legislation or regulations to be divulged to any government agency, agencies, ministries, departments or bodies established or approved by Securities Commission Malaysia; or
c)
Where requested or permitted by the Unit Trust Consultant in writing.

3. COLLECTION AND USE OF UNIT TRUST CONSULTANT INFORMATION
Certain personal information of the Unit Trust Consultant as particularized by Public Mutual from time to time will be required to be submitted to Public Mutual by the Unit Trust Consultant to enable Public Mutual to process the Unit Trust Consultant's request for information pertaining to services offered by Public Mutual for handling queries, evaluating Unit Trust Consultant's clients’ investment needs and/or offering Public Mutual's products and services. Generally, the information required includes but shall not be limited to information such as Unit Trust Consultant's name, address, e-mail address, telephone number, age, gender, particulars of identity documents such as identity card or passport and where applicable, as Public Mutual shall require from time to time.
The primary purpose of acquiring the information is confined in its use to the provision of access to the Site (www.publicmutualutcconnect.com.my) as well as to evaluate the Unit Trust Consultant's clients’ needs that may arise from time to time. This enables Public Mutual to facilitate the provision of information pertaining to Public Mutual's products and services available from time to time.

4. UNIT TRUST CONSULTANT’S QUESTIONS OR COMPLAINTS
Any questions or complaints relating to the Public Mutual Berhad's handling of personal information may be made to:


Agent Service Section
UTC Development & Support Division
Public Mutual Berhad
Menara Public Bank 2
No.78, Jalan Raja Chulan,
50200 Kuala Lumpur
Email : utcsupport@publicmutual.com.my

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